Negocios basados en Robotica & IA
febrero 18, 2021 - 15:00
Hace tiempo que la inteligencia artificial (IA) forma parte de nuestro día a día, sin embargo, cada año se incrementan las herramientas, aplicaciones y plataformas digitales apoyadas por este tipo de tecnología y sin duda 2021 no será la excepción.
Mucho se especula sobre si llegará el día en que las máquinas reemplazarán el trabajo humano y los agentes artificiales dominarán el servicio de soporte por el momento, lo que se puede aseverar es que actualmente la inteligencia artificial facilita y automatiza procesos, lo que se traduce en grandes avances para el mundo de los negocios, después de todo, los procesos de negocio ya dependen al 100% de la tecnología de una manera directa o indirecta.
Dr. Corona is an experienced IT and ITSM professional, globally considered as one of the Top 25 Thought Leaders in Technology and Service Management, by international media as one of the IT Service Management Top 100 Influencers and considered in Latin America one of the biggest references in Artificial Intelligence and Robotics. His studies range from Information technology in undergraduate and postgraduate levels to a PhD in Business Administration. He holds twenty-four ITIL certifications in V2, V3 and ITIL4 as well as certifications in COBIT, ISO 20000 and 27000, PRINCE2 and MCP.
Since 2007 Dr. Corona has been working as a professor at postgraduate level programs in several Universities in Latin America teaching advanced technologies topics and ITSM in the fields of Science, Technology, Engineering, Mathematics (STEM) and Business as well as conducting scientific research related to Digital Transformation and advanced technology. Mauricio is also an international senior consultant and speaker, he has delivered keynotes conferences in more than 20 countries across America, Europe, Asia, the Middle East and helped dozens of organizations across the globe to enable their business models by using advanced technology.
In 2011, Dr. Corona founded his company BP Gurus based in Latin America to provide cutting-edge and highly specialized digital transformation consulting and training services in Service Management, Artificial Intelligence, Big Data, Robotic Process Automation, Bots, Machine Learning, Robotics, Humanoids, Cybersecurity and more.
In 2017, Dr. Corona was appointed by Axelos international organization to be on the expert team to work on the latest ITIL update as an ITIL4 Lead Architect co-authoring 3 International service management books already available in English, Japanese, French, German and Spanish which will guide organizations across the globe throughout their digital transformation journey.
In 2018, Mauricio was appointed by the SDI, with headquarters in London UK, as a member of its board and as the global Chief of Transformation Officer.